Terms & Conditions

Last Updated: Sept 17, 2025

Welcome to Cyprus Air Heating, Cooling, and Fireplaces (“Cyprus Air,” “we,” “our,” “us”). By accessing our website indoorcomfort.com, scheduling a service, purchasing a product, or opting in to our messaging program, you agree to the following Terms & Conditions.

1. Services Provided

Cyprus Air provides HVAC installation, maintenance, and repair services, as well as fireplace installation, inspection, cleaning, and tune-ups. All services are subject to availability and scheduling.

2. Estimates & Pricing

  • Free in-home estimates are offered for new installations.

  • Service fees, tune-ups, and inspections are billed as agreed upon at the time of scheduling.

  • Promotions, discounts, and seasonal specials are subject to change without notice.

  • Prices quoted are valid only for a limited time and may vary depending on system requirements.

3. Customer Responsibilities

By scheduling a service, you agree to:

  • Provide accurate information regarding your system and service needs.

  • Ensure safe working conditions for our technicians.

  • Make timely payment for all products and services rendered.

4. Cancellations & Rescheduling

  • Appointments may be rescheduled with at least 24 hours’ notice.

  • Missed appointments without prior notice may result in a service charge.

5. Messaging Terms & Conditions

5.1 Brand & Company Name

This messaging program is operated by Cyprus Air Heating, Cooling, and Fireplaces, also known as Cyprus Air.

5.2 Types of Messages You May Receive

By opting in, you consent to receive SMS/text messages that may include:

  • Messages about your request or service inquiry

  • Appointment confirmations and reminders

  • Technician arrival updates and service notifications

  • Promotional offers, seasonal specials, and discounts

  • Customer care and follow-up messages

5.3 Message Frequency

Message frequency may vary.

5.4 Message & Data Rates

Message and data rates may apply based on your mobile carrier plan. Cyprus Air is not responsible for carrier charges.

5.5 Customer Care & Support

For help with messaging services:

 

Or write to us at:

Cyprus Air Heating, Cooling, and Fireplaces
7525 Richmond Highway
Alexandria, VA 22306

5.6 Opt-Out Instructions

You may cancel text messaging at any time. To opt out, reply STOP to any message. After sending STOP, you will receive one final confirmation message. No further messages will be sent once you opt out.

6. Privacy

We respect your privacy. Your personal information, including phone numbers and opt-in data, will never be sold or shared with third parties for their marketing purposes. For more information, please review our Privacy Policy.